Esmalglass-Itaca Group has always been aware that the customer is who determines the quality of any product or service. In this sense, the main objective of Esmalglass-Itaca Group is to satisfy customers and, thus, to achieve it is essential suppliers, employees and Shareholders to be result-oriented (European Business Excellence Model). The Esmalglass-Itaca Group Quality Management System (based on the international standard ISO 9001) is developed according to an alignment policy with is corporate mission.
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